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Greg Fliearman

Principal Consultant – Support & Managed Services

PDS

Speaker Bio

Greg began his 20+ year IT career in the United States Marine Corps, where he developed the operational understanding needed to solve complex situations leveraging various technologies. This foundation benefited his later work developing, operating, and managing IT solutions for a variety of industries.

Greg is responsible for guiding various aspects of the PDS Service Operations organization to create cost effective ways to aid customers with achieving their essential business outcomes.

Prior to joining PDS, Greg worked with a national Enterprise IT Managed Services company, as the Customer Service Manager for the Central United States.

Session

Juggling IT Operations – How to reduce complexity and focus on business objectives

Thursday, October 10 | 1:15 PM – 2:00 PM

Join Greg Fliearman and Eric Winburn from PDS as they talk about how to juggle both proactive and reactive elements of IT Operations in a way that enables you as an IT leader to minimize risk, improve service quality and simplify your IT Operations. In today’s business world we are asked to juggle an increasing number of demands, everything from changing business requirements, shifting consumer demands to global competition. We will cover ways to simplifying the number of demands that you and your IT Team have to juggle when it comes to IT Operations, allowing you to put more time, energy and focus on the things that matter most to your business stakeholders.